Chick-fil-A ranked as the slowest fast food drive-thru. But there's a reason for that. Here's why.
By Ramishah Maruf, CNN Every second counts in drive-thru lanes for fast food chains. A recent study showed Chick-fil-A had the slowest one — but only because it's so popular and there are so many cars in line.
Here's the 2022 ranking of the 10 best fast food restaurants for customer satisfaction, by American Customer Satisfaction Index: But luckily for customers, drive-thrus have gotten nearly 10 seconds faster compared to last year — and that can be a big advantage in this highly competitive industry. Service and speed During peak Covid, Chick-fil-A was one of the first brands to close its dining rooms, focusing its attention on bringing hospitality to the drive-thru outside.
And that's clear in consumer sentiment too — 88% of respondents said Chick-fil-A had friendly service, placing it at the top of the industry. Only 1.7% said the service was"not friendly." The chain plans to redesign its interiors and implement new pick-up windows and a more technologically advanced kitchen.
Australia Latest News, Australia Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Chick-fil-A has slowest drive-thru, 2022 fast-food report saysA new survey found that Chick-fil-A has the slowest drive-thru in the United States with Taco Bell coming in as the fastest drive-thru.
Read more »
West Memphis Chick-fil-A employees fired after video shows one spitting in foodTwo Chick-fil-A employees at the location in West Memphis, Arkansas have been fired after a viral video on social media showed one spitting in chicken batter while the other recorded.
Read more »
These fast food restaurants have the best drive-thrus, study says | CNNEvery second counts in drive-thru lanes for fast food chains. A recent study showed Chick-fil-A had the slowest one — but only because it's so popular and there are so many cars in line.
Read more »
These fast food restaurants have the best drive-thrus, study saysChick-fil-A ranked as the slowest fast food drive-thru. But there's a reason for that. Here's why.
Read more »
These fast food restaurants have the best drive-thrus, study says | CNNEvery second counts in drive-thru lanes for fast food chains. A recent study showed Chick-fil-A had the slowest one — but only because it's so popular and there are so many cars in line.
Read more »