Airport staff surprised by arrival of centenarian instead of infant after American Airlines booking system errors
A 101-year-old woman has been regularly mistaken for an infant because an airline’s booking system was unable to compute her date of birth.
“My daughter made the reservation online for the ticket and the computer at the airport thought my birth date was 2022 and not 1922,” she told the BBC cyber correspondent, Joe Tidy, who witnessed the latest mix-up on a flight between Chicago and Marquette,“The same thing happened last year and they were also expecting a child and not me.” This was despite her being booked as an adult ticket, not a child’s.
She hoped the airline would soon be able to compute her real age, adding: “I would like them to fix the computer as my poor daughter had to carry all our luggage and apparel almost a mile from one gate to the other.” The BBC said American Airlines had not responded to a request for comment.
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