'How can they record usage, if it is rarely open?'
Local councillors said the ticket office isn’t always open, which could explain the low usage figures
Zoe Hamilton, 36, who has lived in the area for seven years, said: ‘I will be completely honest, I didn’t actually know there was a ticket office there.‘Why would you need to use the ticket office? I have my card on my phone, or you’ve got Oyster.’, earlier this month how they mainly use the station to get to Grove Park.Cafe owner James Darvell, 33, said rush hour in Sundridge amounts to just ‘six people’ and he has seen ticket office usage decrease since the pandemic.
‘But it’s a direct link into Grove Park and on towards Central London so [the area] does need it, it definitely needs the station to be there,’ he added. Train operators and government ministers are hoping to close ticket offices to save money – but campaigners say this puts passenger safety on the line
Bromley Labour Group questioned this, however, stressing that ridership is on the up and that the booking office isn’t always actually open.
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