In the first nine months of this year, San Antonio police responded to more than 156,000 calls to 911 that didn't pan out.
– The 911 system is there for everyone to use in an emergency, a way to summon help quickly from police, firefighters or paramedics.“We do have people who call in and give incomplete information or incorrect information,” said Belinda Esquivel, a communications manager for the San Antonio Police Department. “We’ve had several like that on any given day.”
SAPD figures show there were 156,625 calls to the 911 system between Jan. 1 and Sept. 28 of this year that didn’t pan out. Joseph Arrington, a spokesman for the San Antonio Fire Department, said tracking bogus fire calls is a bit more difficult. Denise Cardenas, a 911 call taker, says she never knows who or what is at the other end of the phone.
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