Ticketmaster announced today that it has canceled the general public ticket sale for Taylor Swift's upcoming Eras Tour after a chaotic and glitch-filled presale event.
Just as seats went on sale, Ticketmaster started experiencing outages and glitches., available to those with credit and debit card users, was moved from Tuesday to Wednesday due to these technical glitches and concert demand.In an explanation of what happened, Ticketmaster said the high interest from fans and bots "disrupted the predictability and reliability" of the platform, leaving some fans "empty-handed.
"While it’s impossible for everyone to get tickets to these shows, we know we can do more to improve the experience and that’s what we’re focused on," the company said.
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