’Tis the Season for Surge Robots as Holiday Hiring Finds Automation

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’Tis the Season for Surge Robots as Holiday Hiring Finds Automation
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The holiday hiring frenzy is under way and robots are joining the rush to seasonal jobs

Retailers and logistics operators facing a tight labor market are ramping up automation at warehouses for the holidays, when online order volumes can surge tenfold as consumers load up digital shopping carts in the weeks around Thanksgiving and Christmas.

“We are seeing customers taking delivery earlier, and keeping the bots longer,” Mr. Faulk said, as retailers look to the machines for help in filling online orders and restocking the shelves at their brick-and-mortar stores. “It’s a strategy for holiday peak that worked so well in 2018 that we’ve ramped it up this year and bought 30% more,” said company President Troy Cooper.

Delivery giant United Parcel Service Inc. expects to hire about 100,000 seasonal employees to support the anticipated increase in package volumes from November through January 2020. FedEx Corp. plans to add more than 55,000 workers, mostly in its FedEx Ground network. The aging workforce is contributing to interest in warehouse robots, said Melonee Wise, chief executive of Fetch Robotics Inc., especially as companies look to fill gaps with temporary workers.

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