Rail companies say a wide range of issues are preventing trains running on time.
Almost one out of every 12 trains across Britain was cancelled in the four weeks prior to 7 January, excluding strike days.
Rail companies said extenuating factors such as the pandemic and strikes had contributed to these poor figures. "We are working hard to agree reforms in working practices with our staff so we can fund a pay rise for them and meet the changing needs of our customers as well as raise awareness of [national passenger compensation scheme] Delay Repay, while making the process easier with one-click and automatic compensation for delays of just 15 minutes."
For thousands of passengers, taking the train has been a pretty miserable experience recently - and not just on strike days.
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