Traveller Letters: I was caught out by Qantas-Emirates codeshare

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Traveller Letters: I was caught out by Qantas-Emirates codeshare
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“I recently flew Emirates business class to Europe for $10,000-plus, but opted to put the points on my Qantas Frequent Flyer.”

) prompted me to alert travellers on other codesharing issues. I recently flew Emirates business class to Europe for $10,000-plus, and I opted to choose to put the points on my Qantas Frequent Flyer program when booking, as opposed to selecting Emirates’ own program.

One reader couldn’t access free Wi-Fi during his business class Emirates flight after choosing to put the points on his Qantas Frequent Flyer account. While in flight I found as a result of this, I did not get free Wi-Fi access. The cabin crew were not aware of the issue; at the lounge in Dubai, customer service looked at my boarding pass and told me I had no inflight Wi-Fi access based on my chosen loyalty program. One would think that in today’s world, Wi-Fi in business was not negotiable .I have been a platinum Frequent Flyer with Qantas for more than 20 years and fly constantly, including regularly to Papua New Guinea.

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