“In the air the food was poor and the toilets were shared with economy class. The only advantage was a bit more seat space and faster disembarking.”
Our Singapore Airlines premium economy flight in June, and returning in July, between Melbourne and Frankfurt was not worth the money. Premium economy dedicated check-in was not provided in Frankfurt. In the air, the food was poor, and the toilets shared with economy class. The only advantage was a bit more seat space and, being closer to the front, faster disembarking.
How can we get it so wrong? First, the signage is poor and my daughter and I witnessed many tired overseas tourists with young children getting in the wrong queue, only to be told they weren’t eligible to go through the e-gates due to their party having a child under 10. Secondly, we had to complete questions at a kiosk before being allowed to go through a further electronic barrier. For those of us who are eligible for the e-gates, we often wait behind the more digitally challenged who struggle to complete the questions at the first electronic kiosk, further adding time. Surely, these questions could be asked ahead of time, as they do in Singapore.
After the thrill of getting through immigration and seeing your bags do their third loop of the carousel, another long customs queue awaits where we are barked at by not-so-friendly staff to have our paper documents ready. There is at least some friendly banter while waiting in this second line when a young backpacker, not so fresh from an overnight flight from Bali remarks: “It makes you not want to go on holiday.
On what proved to be a magical day, my husband and I took the 9.10am train to Pinhao from Porto’s beautiful blue-tiled station, sitting on the right-hand side of the carriage with the Douro beside us for most of the two-and-a-half hour journey. On arrival, we travelled up the Douro itself in aflat-bottomed small boat used to take port wine barrels to Porto, with views of vine-covered hills. Then we tasted local wines at the train station before catching the 2.20pm train back to Porto.
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