“We were bumped from a flight in Europe. How we were treated was a welcome surprise and a lesson for Australia.”
In July this year we were booked on a KLM flight from Geneva to Amsterdam at 11.55am. We were bumped off the flight and automatically rebooked for a 5pm departure. Luckily, once we got to the airport a kindly staff member moved us to an earlier 2pm departure, even though we’d been denied this in phone calls earlier. We applied for compensation and within three weeks of returning home, we each received a refund of €350 which was more than the original airfare.
as well as the name of the accommodation. A good rate was offered so I entered my credit card details and did a final check before hitting submit. However, there was an added charge of $149.95 for “fees and taxes” making this booking 50 per cent more expensive. I left the site quickly and then received an email with an accompanying US phone number inviting me to complete my booking. Be warned: this is nothing but a scam.
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