“I was informed by the Qantas personnel taking my baggage that none of the people working there could ‘touch me’ as ‘we are not trained’.”
I recently had to make a trip to Australia because of a family emergency. I could only get a flight on United Airlines when I always fly Qantas. Because of some upcoming surgery, I was in need of wheelchair assistance and United’s help was impeccable, both in San Francisco and Sydney.My domestic flights were with Qantas and wheelchair assistance with them was exactly the opposite. A floor associate secured a chair for me on arrival and placed me in line for the ticket desk with my luggage.
After nearly 55 minutes “someone” did come and I was finally pushed to my gate. While I understand things can get busy at unpredictable times, at United Airlines, everyone was able to pitch in and help and this kept things running smoothly. With United no one was afraid “to touch” me.) with great nostalgia. I went to France with my late husband as soon as we finally could afford it and then again in our later years.
I explained that the rain damage occurred two years ago in Turkey and that I’d travelled to numerous countries since then and at least 20 times to Bali without any problems whatsoever. But Jetstar’s customer service took no notice and denied my boarding. I booked a flight with Garuda for the following day. The e-passport reader at Bali’s Ngurah Rai airport was quite happy with my passport, as usual.
My memories were shattered. There was no atmosphere of time gone by. If you have fond memories of a place you visited long ago, don’t spoil them by going back. Those memories may not be correct, but if they are golden for you, continue to enjoy them by not bringing yourself up to date. As Vicki so truly says, times change, and it’s not always for the better.
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