Tyne Tunnel unpaid toll fines sent to wrong address for a year

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Tyne Tunnel unpaid toll fines sent to wrong address for a year
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Driver says she is 'beyond stressed' after fine reaches £2,299 due to mis-directed penalty notices.

A motorist is facing a fine of over £2,200 after multiple letters regarding an unpaid road toll were sent to the wrong address for more than a year.

The BBC has seen an email from TT2 to Ms Wood in which it accepts their correspondence address was wrong, but said the matter was now being dealt with by CDER."I'm already having to cut unnecessary expenses to ensure I'm able to pay my regular outgoings, never mind this insane fine," Ms Wood said. She paid for this trip by card, and topped up her account, but was not told there were 12 other unpaid tolls still outstanding from February, she said.In July this year, Ms Wood received a demand for £2,299 from debt collection agents CDER relating to an unpaid toll on 18 February 2022.

In December, Ms Wood realised the DVLA had the wrong address when she tried to tax her car, and had it corrected.Ms Wood said she would have paid the initial £30 unpaid toll charge notice had she received notification there was one.

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