U.S. unemployment system still plagued by delays 3 years after pandemic-era downturn

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U.S. unemployment system still plagued by delays 3 years after pandemic-era downturn
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Unemployment benefits aren't reaching people in a timely manner despite a low volume of claims. The system is still recovering from the initial pandemic shock.

to take advantage of the mayhem with hopes of getting access to relatively rich levels of federal aid.via identity theftIn fiscal year 2021, "improper" benefit payments were estimated to increase over nine-fold, to about $78.1 billion, from $8 billion the prior year, according to the GAO. The multiyear sum may exceedCriminals are still attacking the system, experts said.

States have clamped down by implementing various fraud controls like better identity verification. In some cases, those controls have delayed legitimate claims from being issued in a timely manner. A claim flagged for any reason generally must be vetted by a human at the state workforce agencies. The Labor Department has been working with states to automate procedures, where possible, to boost efficiency, Stettner said.

Gwyn agrees that things are moving in the right direction. But amid concerns of another economic downturn looming — accompanied by the threat of higher joblessness — the unemployment system isn't in a good position to respond if that does happen in the near term.The Federal Reserve is raising borrowing costs for consumers and businesses in an attempt to pump the brakes on the U.S. economy to tame high inflation.

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