Uber has improved the experience of getting a ride so greatly that it might seem incomprehensible that it will pay Australia's fifth-largest class action to stop the case reaching court. What exactly did Uber do wrong?
Who'd want to go back to the days before Uber? The days in which you could never be certain you could get a taxi, the days of long wait times trying to order one on the phone and the days in which you would never know for sure how your driver would treat you.
Its aim was to quickly get to 2,000 trips per week in both Melbourne and Sydney, to ensure it had "as many people as possible to support UberX leading up to what willthe case went to court, Uber managed to avoid these claims being tested, and also managed to avoid the court airing theWhen Uber burst into the Australian market more than a decade ago, it came with all guns blazing.
Uber has shown it works. In this case, the class action has shown that ultimately there's a cost, but it took a long time and it wasn't at all certain until the last moment that Uber would buckle. YouTube blocks Foreign Correspondent episode after Indian's government's demand, weeks before election
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