UK consumer association Which? has called on Nintendo to fully compensate users who bought replacement Joy-Cons due to stick drift.
Joy-Con drift was a particular issue in the first few years of the Switch’s life, and led to the analogue stick – particularly that on the left Joy-Con – drifting to the side, causing games to register an input and move the player’s character even when they aren’t moving the stick.
Which? carried out a lab test to pinpoint the issue – a combination of dust and worn away contact points – though this has been known for a while due to similar investigations.Following its test, however, Which? has now called on Nintendo to commit to four key agreements. It has asked Nintendo to: commit to a ‘no-quibble’ and free of charge repair or replacement of all Joy-Con controllers sold in the UK since launch in 2017 that have since developed drift, even if they’re out of warranty
promote all the above so that everyone affected can be made aware that they can get free replacements, compensation or refunds
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