Unhappy Pokémon Scarlet and Violet players seeking refunds for the games have reported receiving mixed results.
“The rep actually told me that given the situation regarding the state of Pokemon S/V she would elevate my case to ensure the refund was approved. It was approved an hour later.”. “Honestly, it sucks to have to even do this. But we are actually potentially making some decent backlash. Maybe we will get a decent patch and updates, in which case I’ll buy the game used. Until then, never will buy a new Pokemon game unless its actually AAA tier.
“What’s more is after they said the refund is possible they also let me know third party review sites exist and to check with them before purchasing in the future. Almost like saying the Nintendo and Pokemon brands are no longer the mark of quality they once were. Truly sad, but at least I get my money back.”
Other users say they were denied a refund when they approached customer service in the hope of getting their money back.one Reddit user. “I tried over hours, with different people. Nothing. I tried the NA support, and they were super cooperative but sad they cannot approve refunds for non-Americas accounts. :/”
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