A United Airlines passenger went viral after she shared her experience tracking down her lost luggage using an Apple AirTag.
A chaotic travel experience for a United Airlines passenger ended this week after she used an Apple AirTag to help track down her lost luggage.about how she put the tech accessory, which works with iPhone and other Apple devices to track and find belongings, in her suitcase.
Szybala, who was unavailable for an interview Tuesday, said she was then able to track her bag’s location throughout the delivery process.Sunday. "My apple AirTag shows that it has been sitting in a residential apartment complex for over a day. Out back by the dumpsters, I have found other emptied United Airlines bags."Szybala also tweeted screenshots of her conversation with a United representative, who told her to “calm down” when she brought up concerns about her luggage delivery.
The representative stopped responding to her after she inquired about United’s lost bag policy, she said. After having spent three days scoping out the apartment complex, Szybala was contacted by the courier service in charge of the delivery and reunited with her bag Monday, according toIn an email statement, a spokesperson said United has "been in touch with this customer to discuss this situation and confirm she has received her luggage," adding, "The service our baggage delivery vendor provided does not meet our standards and we are investigating what happened to lead to this...
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