'Hundreds of thousands of disabled people are in the firing line.'
Hannah is in severe pain and cannot walk. She receives Employment and Support Allowance and enhanced PIP payments; she works 10 hours a week over several days.
The process was meant to be fully trialled in a pilot programme set up in Harrogate, North Yorkshire, in 2019, but the pandemic led to the experiment being stopped in early 2020 - after just 38 people had been "migrated". Among the key lessons was "to find a time where there are no life events coming up, for instance, a birthday, so you can help them move from budgeting perhaps weekly or fortnightly to budgeting monthly", she says.
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