CEO Wayne Peacock called the last few years a 'period of investment.' From C-suite changes to remote-work policies, USAA continues to evolve.
“But when I think about USAA’s legacy, what’s most remarkable is what hasn’t changed,” Peacock said via email. He recently opened a time capsule buried in 1976 by then-USAA CEO Gen. Robert McDermott and his staff.
Peacock, a 32-year employee who had been president of USAA’s Property and Casualty Insurance Group, has wasted no time in putting his stamp on the company, beginning with the executive council.Bonnie Arbittier / San Antonio ReportA quiet shift in power has taken place in recent years at USAA’sIn previous decades, its seats were largely filled by senior leaders who had risen through company ranks, many of whom had extensive military backgrounds.
Out of the eight new members appointed, just two have been at the company for more than eight years. None has a background in the military.
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