The state government is setting up a new online system to handle bond payments to ease the stress on tenants wrestling with landlords.
A refreshed Residential Tenancies Bond Authority website will give tenants the option to pay and claim bond online.
The new online system, set to make paying and claiming bonds much quicker and easier, will be up and running by mid-2023.iStock “Giving renters the option to submit their bond directly will simplify the process and cut red tape for renters, rental providers and property managers.” Horne said the $9 million upgrade to the website would be integrated with Service Victoria’s identity verification to “seamlessly process bond repayments and bond loans to tenants”.“Verifying users online means they can change their bond details and claim their bonds without the need for paper forms and signatures,” Horne said.
“We know that dealing with rental bonds can be challenging and inconvenient – we’re fixing that to make the process better for everyone involved,” Horne said.
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