After a public slap, the Arts Centre will change the way it tickets popular shows to allow those seeing a show alone to purchase a single ticket, will other venues follow? | Nick Miller
Arts Centre Melbourne has changed its ticketing policy and promised to update its booking technology, after a tourist visiting from New York was refused one of the last two seats for a performance of the hottest ticket in town:However, arts patrons have reported similar experiences across Melbourne, which some said amounted to discrimination against single people.At the weekend, tourist Matt Moss, visiting from New York, heard rave reviews ofand decided to see it before his departure on Monday.
“We know lots of single seats being left available has frustrated customers on shows that are close to selling out in the past. But in this circumstance, with the show selling really well, our technology has not updated to allow single seats to be left available and has not worked well for us to provide the best customer experience.”