A Walmart shopper with mobility issues said the self-checkout experience was painful and negatively impacted her MS.
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Walmart's self-checkout is fairly unpopular. That became even more true over the summer, when the retailer announced it would start serving third-party ads on the machines. "If I have to watch a 30s video about an advertisement, I'm just walking out. Maybe with the item lol," a customerOther customers dislike the feeling of being watched by workers while using the machines.a friend's self-checkout experience, where he said that Walmart employees were standing"about 5 feet" away while he scanned his items.
"They watched me the whole time; what was [I] going to take? An onion, 1/2 gallon of milk, a couple of cans of dog food? I know there are built-in cameras on these registers," he said, per Naff."I told them I used to be a cashier at Walmart, where I would ring up groceries for customers. I don't appreciate being watched like a criminal!"
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