They've been experiencing some glitches lately.
On Tuesday, Twitter was flooded with complaints about Walmart's Beauty Box Subscription, as customers realized they'd been charged for 100 boxes instead of one. At the standard $6.98 rate, which includes shipping, customers were charged a grand total of $698.for $698 for ONE HUNDRED BOXES THIS MORNING!!!!" an angry user wrote on Twitter."Woke up to my bank account being overdrawn by $401 because they charged me for 100 beauty boxes instead of $6.98 for my one.
. How are we going to remedy this?" another user tweeted, attaching a screenshot of their order summary, which totaled $746.86 with taxes. Aside from the inconvenience, several users also complained about the poor timing, as rent payments are typically due on the first of every month."Hey @walmart! Your beauty box people charged me for 100 beauty boxes today instead of the ONE I ordered and I don't have an extra $750 hanging around when myThe issue appeared to be widespread, as more and more customers called for Walmart to address the issue.
"Brandshare, the company who operates the Beauty Box program, is working to complete refunds as soon as possible," Walmart spokeswomansaid."We sincerely apologize for this mistake and any inconvenience this causes our customers.", with an"update" on the recent charge."We manage the Walmart beauty box subscriptions and we made an error," the note reads.
Brandshare informed customers that they should receive a credit within three to five business days, and that they would also receive a $100 Walmart gift card and complimentary spring and summer beauty boxes.
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