Sen. Elizabeth Warren raised concerns Tuesday that one of the nation's largest student loan services may misleading borrowers.
to Navient demanding answers about "troubling reports" that it is "attempting to scam borrowers out of student debt relief" by providing "misleading information" that could make them ineligible for loan forgiveness.plan last month, Naviant sent out notices to people who could be eligible for loan cancellation, encouraging them to refinance so that they would no longer be eligible, Warren said.
"While families are breathing a sigh of relief, corporations that made billions of dollars off a broken student loan system are now busily laying new traps in a shameless last-ditch effort to try to line their pockets," Warren said during a Senate Banking, Housing and Urban Affairs Committee hearing Tuesday.
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