Unclear advancement opportunities, low pay and poor management have pushed Transportation Security Administration officers to leave their jobs, a recently released government watchdog report said
The inspector general for the Department of Homeland Security reviewed exit surveys from outgoing security officers and said"common themes" from the surveys included"dissatisfaction with career advancement opportunities and issues with management's competence and communication.""The most commonly selected reason for leaving TSA was dissatisfaction with career advancement opportunities and processes," the summary of exit interview findings said.
"The report said TSA had accepted all nine of the inspector general's recommendations to target the staffing issues and had taken satisfactory steps to meet three of them. Among the recommendations left open in the report were steps geared at improving the hiring process, improving and utilizing exit interviews and having TSA"examine increases in pay based upon skill level for Transportation Security Officers that could help attract and retain a strong workforce.
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