Many residents say it's impossible to get through. In some cases, they're right.
The Motor Vehicle Commission has long been a target of critics who say the agency should do better with customer service. That continued through the pandemic, when in-person appointments were unavailable and drivers said they felt stuck.Those complaints have been addressed, MVC told NJ Advance Media in December, with more than 2,500 appointments offered each business day and with more added to the MVC website every morning at 7 a.m.
“Callbacks are handled in the order in which they are received,” he said. “Callbacks not completed during the current business day remain in the queue until answered, starting as the priority of the next business day.” MVC call service representatives are available Monday through Friday, 8:30 a.m. to 4:15 p.m., at 292-6500.The state says up to 2 million homeowners and renters should get an average rebate of $971, with payments to be made in the late spring.Application mailers and emails went out in the early fall, but those who didn’t receive one turned to the hotline for help. Others called with questions about eligibility and special filing statuses.
Since Jan. 3, the hotline has received 122,414 calls. Caliendo said. Of those, 79,705 received a message saying to call back, which she described as a “courtesy response message.” Representatives answered 38,399 calls, she said. The discrepancy in numbers is because some people hang up, she said.
Australia Latest News, Australia Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Ford Extends F-150 Lightning Production Pause For Another WeekFord's battery supplier SK has resumed production of cells at its plant in Georgia, but it will take time to ensure it is back to building high-quality cells.
Read more »
Ford Has Paused Electric Pickup for Several Weeks After One Caught FireThe F-150 Lightning is Ford's EV pickup, but has had a rocky start to the year in the wake of two separate battery issues halting production.
Read more »
IMF Calls for 'More' Crypto Regulation — Says Banning Should Be an Option – Regulation Bitcoin NewsIMF's chief says crypto needs more regulation, but banning should not be taken off the table. cryptocurrency bitcoin G20 G20India
Read more »
U.S. Treasury Janet Yellen calls for 'strong regulatory framework' for crypto activitiesUnited States Treasury Secretary Janet Yellen stressed the importance of implementing a strong regulatory framework for cryptocurrencies
Read more »
Newspapers Drop ‘Dilbert’ After Cartoonist Calls Black Americans ‘Hate Group’Multiple newspapers around the U.S. dropped Scott Adams’s long-running “Dilbert” comic strip after the cartoonist called Black Americans a “hate group”
Read more »