Inside the mental health service's crisis of leadership, and what's happened since.
that more than 3,700 volunteer counselors comprised the platform, and had exchanged 56 million messages — a number that was expected to double within a year.According to thetracker on its website, upwards of 142 million messages have been exchanged since its inception in August 2013.
It’s worth noting that it's fairly easy to become a volunteer counselor. Qualifications included being 18 years old, passing a background check, two references and the company training course — roughly 30 hours of a variety of reading, quizzes, and testing. The former supervisor also claims that Lublin employed shame tactics like reminding counselors and supervisors that anyone waiting to be matched with a counselor could kill themselves at any moment.
Hillary recalled a time in which Lublin emailed her a selfie of her, Malala Yousafzai and Yousafzai’s father while she was in London.
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