Leaders are so busy “leading” they seldom listen to feedback about their flaws, thus failing to see the consequences of their actions.
Newcrest CEO Sandeep Biswas apologised for what was seen as the company’s command-and-control style of leadership.Newcrest CEO Sandeep Biswas was forced to apologise for his previous command-and-control style and commit to being a more inclusive leader.
They might not listen to feedback or they might take credit for successes while blaming failures on others. They typically overestimate how much others agree with them and assume everyone shares the same beliefs they do. All leaders must take a searching look in the mirror and make sure the genius we see reflected is not a monster to others.Jeff Immelt confessed his unwillingness to listen to good advice was one of his five big mistakes
Employees rate their co-workers and bosses on how well they exemplify the values of the firm including giving a thumbs up, thumbs down or neutral rating during meetings and other interactions.However, for these leaders it is your colleagues providing real-time feedback of your leadership. These companies understand psychological safety – the ability to speak up without risk of punishment or humiliation – leads to higher-quality decision-making, healthier group dynamics and interpersonal relationships and greater innovation.All senior leaders have limitations. Failure to recognise them might lead you to believe you are the only person who can lead your business. Or it might cause you to lose government.
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