A US Army colonel explains how jumping in to solve your team’s problems kills motivation — and what you should do the next time a crisis hits
Whether your team fails to deliver on its sales targets, your latest high-visibility product launch is riddled with glitches, or your marquee product faces a recall, you as a leader have a responsibility to respond to problems as they arise.
"When leaders act like they're the only ones who can solve something, it can become an issue for the whole organization," Maddox says,"because they're not focused on strategy and they're doing someone else's job." "As soon as you take over any part of execution, you've stepped out of your strategic role," Maddox says."Your skills, time, and attention are focused on tasks which are other people's jobs, so you're misallocating resources."
"When you're in a position of authority, it's your responsibility to extend trust to the individuals on your team," Maddox says. Consider what you can do differently to prepare your team for these moments so that you can feel confident in your team's ability to execute.
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