America's top supermarkets are facing a new challenge: Grocery aisles in stores aren't suited to meet the growing demand for online orders.
So Walmart, Albertsons, Stop & Shop, Meijer, Hy-Vee and others are building automated mini-warehouses inside their stores and opening up"dark stores" — locations that look like supermarkets but are closed to customers — to make deliveries and prepare pickup orders.Although only around 5% of US shoppers buy their groceries online today, analysts expect that number to rise in the coming years.
And in Salem, New Hampshire, Walmart is piloting a system with autonomous carts that gather customers' grocery orders and bring them to Walmart workers, who then prepare them for delivery or pickup.Some analysts say these models are an advantage over large, centralized warehouses, which are often located further away from customers than stores. That's why micro-fulfillment centers can save grocers in delivery costs, according to experts.
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