Travellers face long delays for passports to travel abroad as officials struggle to meet targets.
Getty ImagesIn normal times, travellers could rely on the premium-price fast-track system where people could pay an additional fee and get a new passport in a matter of days. Some people are still having success using this method.
A number of holidaymakers have taken matters in to their own hands by turning up at HM Passport Offices in a bid to plead with staff for their case to be heard in person.Marion McDonald will not be able to travel on Sunday if her great-niece's passport does not arrive in timeYour travel insurance will not cover you if you don't have a valid passport - regardless of who is to blame.
Some travel companies will allow you to change the dates of your trip, but there is no cap on how much they charge. "My niece has never been on holiday before so we thought we would take her away," Mrs McDonald says from the queue outside Glasgow passport office.
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