Inspectors visited the care home after concerns were raised about another owned by the same company.
They are run by Windsar Care Ltd, which also runs dementia services at Heathlands Care Centre in Bracknell. That wasThe CQC said it was "prompted" to inspect the care homes after concerns were raised by a council and other concerns relating to "another of the provider's services".
They said the person was "very distressed" and although a cleaner entered the room, they "paid no attention" to the resident.
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