Rosey Hudson is being taken to court for £1,906 after failing to pay for parking within five minutes due to poor phone signal in Derby. Despite her attempts to pay, the car park operator, Excel Parking Ltd, issued her with multiple parking charge notices.
A woman is being taken to court for £1,906 after she took longer than five minutes to pay for parking.
Miss Hudson started using the Copeland Street car park in February 2023, when she was working in the Derbion centre nearby."I was trying to get reception and wasn't able to, so I got my wi-fi within the store, and paid online through their app," she said. However, Miss Hudson believes the company cannot justify penalising drivers like herself who pay for a full day's parking, because they are not using the car park as a drop-off point.
However, Miss Hudson insists the only machine she saw was out of order, and said it had since been replaced. In response to her concerns, Excel Parking said: "Some of the initial problems at Jumpin Fun related to customers who did not purchase the parking tariff until after they dropped off their children.
"Now they thought we were cooperating with Excel and we didn't want to help them so it reflected even worse on us," she said.
Parking Charges Court Proceeding Poor Signal Excel Parking Ltd Derby
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