Southwest Airlines Co was sued for $10 million on Tuesday by a 68-year-old Florida woman who said the carrier ejected her from a flight because she periodically needed to remove her mask to drink water.
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The Federal Aviation Administration said airline crews in 2021 submitted 5,981 reports of unruly passengers, including 4,290 incidents related to masks. Reading said a gate attendant eventually ordered her off the flight, as an unmasked pilot "laughed mockingly" as she tearfully exited. Kristina Heuser, a lawyer for Reading, in an interview said a "planeload full of witnesses" saw the encounter, and some may have videotaped it.
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