A burst water pipe in Goole, East Yorkshire impacted 12,700 households between October and November 2023
Ryan Longley, 31, who owns livestock, kennels and a cattery, claimed that he received “no warning” from Yorkshire Water, which is responsible for providing wastewater services in Goole Ryan Longley, 31, who owns livestock, kennels and a cattery, is one of the thousands of people affected in the area.“It was horrendous. The water was very discoloured, very dirty. It was not usable at all,” he said.
The report found that, during this period, customers experienced a range of problems, including “low water pressure, murky and gritty water, or no water at all.” “Yorkshire Water didn’t fully communicate to customers what was happening or why, they didn’t do enough to support customers to access bottled water and, on top of all of that, they have dragged their feet when it comes to customers getting compensation.
“We can’t use the kitchen sink while using the bathroom or shower. If anyone uses water on the farm outside, we have no water at all,” he said.“We’ve tried to get them to sort it for us but we haven’t gotten anything from them at all. We’re paying for a service and not getting it.”that their “teams worked tirelessly” to fix the fault in Goole, “but due to the complex nature of the water system it took us longer than we would’ve liked.
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