A former barmaid recounts her experiences working at various football stadiums across England, from the passionate (and sometimes impatient) fans to the unique challenges of the job. She shares anecdotes from her first shift at Millwall, where she felt out of place amongst the seasoned staff and fans, to her encounters with diverse and memorable supporters at different grounds.
‘Though fans could sometimes be impatient, I’ll always remember the excitement of being surrounded by hordes of them doing something they loved.’‘Though fans could sometimes be impatient, I’ll always remember the excitement of being surrounded by hordes of them doing something they loved.
As a diehard Hull City fan, I was no stranger to the concourse, but I wasn’t prepared for the trials and tribulations of working in them. FromIn a baptism of fire, I was thrown into the Lions’ den when my first shift behind the bar was at Millwall. My attempts to make conversation with the other teenagers lining up at the staff entrance were futile; they were the first team and I felt like the wide-eyed apprentice.
Up until then, my only experience with Millwall fans had been when I donned my black and amber scarf in the away end, understandably not receiving the warmest welcome. Despite their reputation, the fans were polite. I even had a regular who proposed to me on several occasions, but I wasn’t convinced that 60-year-old toothless Steve and I were the best match. Another memorable encounter was when two blond American women asked whether we sold seltzer.
“Is everyone here OK with asbestos?” were the words my manager greeted me with at my first shift at Craven Cottage. For £12.95 an hour at 17 there was only one answer and so, inhaler in hand, I braved the barrage of Fulham fans arriving for the west London derby. I learned an important lesson that shift – never ask the losing side the score.
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