A signaller reportedly called in sick at the last minute and no replacement was immediately available
A single staff member calling in sick has been blamed for delays across multipleT1 Western Line trains between Parramatta and St Marys, along with the T5 Cumberland Line from Blacktown to Richmond, were suspended between 2.24pm and 3.37pm initially, eventually rippling out to cause major disruptions across most of the network.
Some passengers were forced to wait up to an hour on trains that were halfway through their journeys. Guardian Australia understands the staff member had called in sick at the last minute, with little time for Sydney Trains to find a replacement. It said the staff member was replaced “just before 4pm”, but did not address how such widespread disruption could occur due to one employee being sick.
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