Amazon deploys AI to summarize product reviews | Digital Trends

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Amazon deploys AI to summarize product reviews | Digital Trends
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To save shoppers time, Amazon has started using artificialintelligence to generate summaries of reviews for some of its listings.

Amazon has started using artificial intelligence to generate summaries of reviews for some of its listings.

Recommended Videos The feature was spotted by Mark Wieczorek, chief technology officer at New York City-based marketing agency Fortress Brand. At the current time, the AI-generated summaries are only showing on Amazon’s mobile site, and for select products. Following the frenzied interest in the new wave of generative-AI products such as OpenAI’s ChatGPT and Google’s Bard chatbots, companies big and small have been looking at how they can overhaul their businesses using different elements of the powerful technology.

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