An insurance policy clause means some victims of a vandalism spree won't receive a cent, but others will be fully covered.
Amy Powell and Sam Sedgman awoke on Monday morning to discover their car windows had been bashed in during a late-night vandalism spree.
Ms Powell said Allianz would not pay their insurance because they were unable to provide the details of the perpetrator."You think you pay all this money to get help when you need it, but it hasn't been the case, which is a shame," Ms Powell said. The spokesperson said they only waived excess fees if a perpetrator was found or the customer had paid for optional "Removal of excess for windscreen damage only claims" coverage.
"The key takeaway is to make sure you understand your insurance policy, which I know can be a tall task sometimes because it is a complex product. He said he hoped police caught whoever smashed everyone's windows, both for insurance purposes and also for peace of mind."I don't see how they get any satisfaction out of it."Queensland Police have released CCTV footage of a vehicle of interest and are asking members of the public to come forward with information.
"It's important that policyholders read their insurance documents carefully and understand what is and is not covered," the spokesperson said.
Sam Sedgman Allianz Budget Direct Martin Wells Tim Bennett Finder Insurance Policy Claims Not Covered Broken Windscreen Vandalism In Annerley
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