Cynthia West says she made repeated pleas to Jemalong Residential Village before an incident involving her dementia-suffering mother left the family devasted.
A 92-year-old woman with dementia was discovered performing a sex act in a man's room at a rural NSW aged care home accused of neglecting its residents.A report found that some residents has been assaulted by other residentsJemalong Residential Village at Forbes in the state's central west has been sanctioned by the Aged Care Quality and Safety Commission after it failed 37 out of 42 standards.
They say their repeated pleas to staff to have their mother moved to another room and ensure the pair was not left alone together were ignored."She played up and because they don't have the knowledge of how to handle people with someone with dementia, the decision was taken upon themselves to take her around to his room for 10 minutes," Ms West said."That floored us, I thought mum is in there for protection and care."My brother was in tears, my children were very upset.
"The paramedics were very concerned about the impact on the arms from the bruising and why it was like that," Mr Miller said.The Catholic Healthcare Jemalong Residential Village Performance Report drew the following conclusions: "Consumers have been been assaulted by other consumers and behaviour management strategies have not been developed to minimise the risk of reoccurrence."
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