Sub-par disaster recovery plans leave Naver and Kakao with savage service interruptions
that apologizes for the service interruption and slow restoration, and admits that disaster recovery efforts were delayed. The company has created an Emergency Response Committee and three sub-committees – one to probe the cause of the incident, another to develop disaster countermeasures, and a third to arrange compensation for stakeholders.admits that"some functions such as search, news, shopping, cafe, blog, open talk, and smart store center had errors.
The incident has highlighted South Korea's dependence on its local web heroes. Reports indicated that the office of South Korean president Yoon Suk-yeol even suggested that the disturbance constituted a threat to national security. Lee Jong-ho, minister for science and ICT, has been tasked by the president with overseeing crisis management for the incident. He's quoted as saying"The government is looking at the situation seriously as [the meltdown] has raised concerns about the possibility of our society and economy being paralyzed."
Kakao has come off the worse of the two companies, as it appears to have had fragile disaster recovery plans. The incident also came before Kakao could complete its own datacenters, which are under construction and expected to be operational in 2023. Naver already operates one datacenter of its own and has another one planned for next year.
SK C&C and its parent company, however, appear not to have said a word in public about the incident. ®
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