The Mackay Base Hospital management has apologised and said treatment would change and a review would be conducted.
Queensland's health watchdog is investigating claims of neglect at the Mackay Base Hospital that family members say have traumatised a 71-year-old woman.Family is angry other basic needs were not metThe Office of the Health Ombudsman is exploring claims Erica Middleton, who was being treated for COVID-19 and complications, was not given enough food or water and had to crawl through her own blood and faeces to call for help after she fainted on the way to the bathroom.
"There's something very wrong when you're ringing your mum and she's saying her lips are stuck together because she's lacking fluid," she said.Robert, Erica and Cheryl Middleton are concerned about the treatment at Mackay Base Hospital."She was told on occasions at the hospital just to wee in her nappy rather than use a pan," Ms Middleton said.
They eventually invoked Ryan's Rule, the policy that helps families to force a review of care, but Cheryl Middleton said nursing staff did not respond well.
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