Government under pressure to help Aboriginal families after ‘predatory’ funeral insurer’s collapse

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Government under pressure to help Aboriginal families after ‘predatory’ funeral insurer’s collapse
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Coalition of NGOs says governments knew about Youpla’s misleading conduct for decades and ‘did nothing to prevent it’

The Save Sorry Business coalition – which includes the consumer advocate Choice, the Australian Council of Social Services , Anglicare and dozens of other non-government organisations – now wants the federal government to provide urgent assistance to families who need to pay for funerals, and policy holders who are “in the final stages of their lives”.

“The harm created by Youpla is squarely a result of an inadequate regulatory framework. The harm created by Youpla should never have been allowed to continue,” they say. Naden said she trusted Youpla because they gave the appearance of being an Aboriginal-run community organisation. “I was committed to something that I thought gave me peace of mind. And then I turned around and found out there’s no peace of mind whatsoever.”

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