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Hidden fees for online purchases or large price increases for products like concert tickets due to demand are in the firing line of the federal government. Public consultation on a proposal to ban dodgy business practices will open on Friday, as the government looks to outlaw methods that trap customers or impose extra charges. Tactics such as dynamic pricing, where the cost of a product rises during a sale as more people look to purchase, will be among the practices set to be banned.
Practices where services force customers to sign up and hand over personal details before making a purchase will also be examined. Financial Services Minister Stephen Jones said customers deserved not to be taken advantage of. “The Albanese government is putting a stop to the tricky tactics used by businesses to rip off Australians. It’s deceptive and unfair,” he said.
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