Australian shoppers' willingness to spread grocery shopping among various retailers is boosting IGA's customer base. Metcash, the operator of IGA, emphasizes 'honest value' in food, liquor, and hardware. The chain's CEO, Doug Jones, highlights that customers are increasingly choosing independent stores like IGA, recognizing value and trust.
Australia n shoppers’ willingness to spread grocery shopping across different retailers is helping IGA pick up more customers, with the independent grocery chain’s operator Metcash promising “ honest value ” across food, liquor and hardware.
Metcash’s total food sales excluding tobacco rose 18.8 per cent to $4.2 billion for the first half of the 2025 financial year. Private label sales rose 9 per cent, with customers buying more discounted items than they used to. Group revenue rose 8.1 per cent to $8.5 billion and statutory profits after tax lifted 0.6 per cent to $141.8 million.
“We don’t need shoppers to turn their backs on Coles, Woolworths and Aldi and exclusively shop with us. We provide them with relevant and credible solutions to some of their needs.” Liquor sales were a key highlight of Metcash’s results, growing by 2.1 per cent to $2.5 billion over the past half-year as shoppers turned to local bottle shops.
IGA Metcash Doug Jones Shoppers Independent Retailers Australia Grocery Shopping Honest Value
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