There were 26 Southwest cancellations Thursday at Logan. On Friday, there was only one.
a stark difference compared to earlier this week.
Meanwhile nationwide, the airline has only canceled 39 flights for the day so far, as the company looks to repair its relationship with customers. By contrast, there were over 2,300 Southwest cancellations nationwide Thursday.Get New England news, weather forecasts and entertainment stories to your inbox.
Southwest said Thursday that it would be giving people money back for checked bag shipping costs, tickets purchased with another airline, car rentals, gas, hotels and meals.AJ Capachietti was stranded four days before arriving in Boston. "Even though we were delayed and rescheduled far enough in advance, we still were checking everyday to see if we could get in earlier, but it just didn't happen," Capachietti said.
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