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Retail giant Kmart will enforce a receipt requirement for “change of mind” refunds in Australia n stores from August 1. Customers have previously been able to have those refunds processed simply by proving their identity, but a stronger enforcement of the nationwide policy will require customers to hold on to their proof of purchase.
” Staff will also accept various forms of proof of purchase for refunds, including online order receipts, bank statements, Buy Now Pay Later statements, and Flybuys statements. Proof of purchase also includes digital receipts, which are available for customers with the Kmart app. Shoppers have also been advised to take photos of their receipts so that they can also be stored digitally.
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