A Far North Queensland business, Minibeast Wildlife, claims they were incorrectly charged by Australia Post for dozens of underpaid postage fees, amounting to thousands of dollars. The couple alleges the postal service's automatic size and weight scanning technology miscalculated their parcels.
A Kuranda business says it was incorrectly charged by Australia Post for dozens of underpaid postage fees.From providing "bug wrangling" services for international wildlife documentaries to running education programs, even sending live insects in the mail, the Far North Queensland couple and business partners live and breathe invertebrates.
It allows MyPost Business customers to skip the queues at post offices by pre-ordering shipping labels and lodging them at red street posting boxes. Ms Henderson said fees automatically deducted from their account started off small, but gradually grew."Fifty-eight times to be exact, and those times … we've been charged anywhere from an extra $20 up to an extra $700."The Australian government-owned corporation has apologised to the Hendersons saying the automated system "in the vast majority of cases works well".
"We've been having an average of up to one of these error overcharges every single week," Mr Henderson said.In 2023-'24 the Postal Industry Ombudsman received 4,056 complaints about AusPost, 55 per cent of which related to domestic parcels and parcel delivery.
Australia Post Incorrect Charges Minibeast Wildlife Postal Industry Ombudsman Automated Measuring System
Australia Latest News, Australia Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Kuranda Business Hit With Incorrect Australia Post ChargesMinibeast Wildlife, bir hayvan belgeselleri için böcek yönetimi hizmeti sunan ve canlı böcekler gönderen bir kurum, Avustralya Post'a 58 yanlış hesaplanan frank kullanımı dikkati çekti. Australia Post'un otomatik ölçüm sistemiyle ilgili Thompson çifti olarak bilinen Minibeast Wildlife sahibi couple, yanlış hesaplama sonucu binlerce dolarlık ek ücretleri ödemek zorunda kaldı.
Read more »
Thousands evacuated as parts of Spain hit with nearly a month's rainfall in one hourIt&x27;s just two weeks since flash floods killed more than 220 people and destroyed thousands of homes.
Read more »
Week in wildlife in pictures: a strolling pelican, a venomous newt and a psychedelic swamphenThe best of this week’s wildlife photographs from around the world
Read more »
Man who threw live chicken to alligators at Oakvale Wildlife Park spared jailPeter William Smith removed the silky bantam chicken from an enclosure at a wildlife park earlier this year before tossing it into the alligator enclosure where it was eaten.
Read more »
Week in wildlife in pictures: a naughty weasel, guard bees and a Sopranos bearThe best of this week’s wildlife photographs from around the world
Read more »
Week in wildlife in pictures: a very lost penguin, cloned baby lemurs and a mystery molluscThe best of this week’s wildlife photographs from around the world
Read more »