A lack of in-language information about restrictions along the NSW-Victoria border is causing confusion for multicultural communities there, with local interpreters saying they are getting updates up to 36 hours behind the rest of the population.
The NSW-Victoria border was closed for the first time in 100 years on Tuesday night as part of an effort to stop Melbourne’s coronavirus outbreak spreading further.
Mr Regmi, a member of the area’s small close-knit Nepalese and Bhutanese community, said there has been difficulty understanding the new border rules.“We share the health facility over here and lots of people [cross the border] to work and visit their family.”Mr Regmi said while the border closure has split multicultural communities down the middle, they are doing their best to help each other out.“We have been told not to get together. It’s hard, but we understand we need to follow the rules.
“It is a really big part of our community that is unable to understand written messages in English or even their own language,” she said. “That means the CALD community is 24-36 hours late getting information in their language compared to the rest of the general population,” she said.. The Services NSW website crashed shortly after it was launched on Tuesday due to"high levels of demand".“It is confusing, even for me,” she said.
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