Disgruntled Qantas passengers have recounted their shivering overnight stay at a regional airport after the latest blunder by the embattled airline.
“We’ve been sitting in the terminal here at Geraldton with no heaters, minimal food, they had coffee and stuff out for us, no offers of blankets or anything to keep us warm," passenger Andrew Dymock told media.
Qantas – which has come under sustained criticism for poor standards since illegally firing staff during the pandemic – said it was unable to find last minute hotels for the stranded passengers. “A number of flights were diverted away from Perth overnight due to fog around the airport making it unsafe to land,” a Qantas spokeswoman said.
“We attempted to find last minute accommodation for all customers of these flights but unfortunately due to a shortage of available hotel rooms, customers stayed in the airport terminal overnight.
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